Refund Policy

• Return Window:

  You have 14 days from receiving the product to notify Chopfashion and return the item. 

• Condition of Return:

  The item must be in its original condition and packaging, including any gift boxes or envelopes. 

• Contact Customer Support:

  To initiate a return, contact Hallmark's customer support team at chopfashion@yahoo.com

• Return Postage:

  The customer is responsible for covering the cost of return postage. 

• Damaged or Faulty Items:

  If the item is damaged, faulty, or not what you ordered, contact customer support at chopfashion@yahoo.com, and include a photograph of the issue. 

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